I picked up a car here as it was much cheaper than picking up a car at the airport. Because it was inside a hotel and there were only two people helping customers (although there were like 2-3 people standing around), it was really slow. Customer service felt pretty lacking too, and the pricing is very interesting there. I had booked a car for 5 days, yet if I make a booking for a car the first day and the same type of car for the later 4 days, the cost is a lot lower than if I book it for the entire timeframe. They wouldn't let me have this lower cost. But I guess on the upside, they gave me a free upgrade because they had ran out of the car I had originally booked. I had booked a premium car, and we ended up with a nice Jeep for a few days. That was nice.