Karl Pangrace was rude from the moment we walked in. Did not provide us with any help, information, or with locating a vehicle on the lot. He told us to go out back and search for each car and there were hundreds of them out there. It was 37 degrees, snowing, and high winds and we aimlessly wandered around the parking lot for an hour without any assistance. Not knowing which vehicle to look at. As I left I told him I would go to auto mart in Brunswick and that I was going to shop through Costco. I overheard him snickering and talking about me behind my back. Ride. Unprofessional. Would not recommend wasting your time. Go to auto Mart