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  • Found Kustom Install on Yelp initially to help install two soundboards and get our home theater back in operation. Doug came to our home and at our request did a complete review of our existing TV/audio/WiFi systems. Within a day he provided an estimate of equipment needed and labor costs to integrate and upgrade our setup. (Turned out we had built in speakers which made one of the sound bars redundant and we were able to return it for a complete refund.) We opted for a complete upgrade including a 'mesh' WiFi setup, Roku for streaming, new remotes and several other upgrades. After getting our go ahead Doug ordered the equipment which took about a week to arrive. We then scheduled an implementation date and Doug arrived promptly. Throughout the day Doug was extremely patient in explaining how things were connected and how they worked. We registered devices and removed loads of obsolete devices and cables. We now have a terrific setup in bedrooms, family room and basement home theater. Everything is clean, simple to use and state of the art. Can't say enough good things about how pleasant it was to work with Doug. His knowledge and experience are outstanding. He exceeded our expectations in every way.
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