Well when I first went there I was skeptical because of the reviews I read online. I ended up getting there and receiving great customer service. Everything was great and then about two days later and my phone started malfunctioning. It takes forever to take photos, freezes, and I can never pull up the fast apps (not sure what they're called. But has the easy access to wifi button, flashlight, and other stuff) I also have a rough time typing on my keyboard. It takes a while for me to get the emoji keyboard up. I dropped my phone now with a case on it and my front screen is cracked once again so now my 90 warranty is not good due to damage. I don't recommend this location. I also have a cousin who got her iPod fixed there and the headphone jack became messed up upon return of getting it fixed. Therefore, 5/5 stars for customer service. 1/5 stars for actually doing the actual job right