Love this place! My wife, daughter and I went to the free session on a lark. We wanted to get in shape and maybe learn some self-defense...and we got that and them some! Shannon and Cynthia are very friendly and welcoming. The clientele range from high-schoolers, to housewives, families, retirees as well as the serious fitness buffs. There are all sorts here and everyone is very friendly and encouraging. This is not an intimidating atmosphere at all... totally the opposite. Shannon is a great teacher. He breaks down the movements step-by-step and explains the street sense as well as the legalese (run away from the bad guys if you can but if you can't, here's how to protect yourself). We do the exercises we can but I feel stronger already after going 2 weeks. This facility is a family place and we got the family discount. The facilities are not fancy (men's locker room needs a good brushing and some repair...definitely wear shower shoes in the locker room). But the workout areas are good. Can't recommend this place enough (and no, I wasn't asked to write this...I'm just Nit Picky)!