Normally I would not go back to a restaurant I was dissatisfied with. The restaurant in my opinion should always consistently serve good food at all times. After much deliberation, my friends wanted to dine here and I hesitantly agreed and I am actually quite glad that I did agree.
The restaurant definitely did something different this time. Their pasta was flavorful and tasted great. I ordered the lobster bisque again and it was quite tasty. The service was on point and their bread was delicious.
So the experience definitely changed and the food just tasted better and was cooked very well. I am still a little skeptical to go back because of the previous bad experience but If it came down to it I might just go again.
Kudos to Management as well, as they sent me a well thought out and professional e-mail about my bad experience.