I purchased my Kia Soul from #1 Cochran back in 2012. Sales experience was pretty good. Everyone made me feel comfortable and listened to my needs. So if course I've been returning to the dealership for maintenance. Never left with an issue unresolved. But most recently my battery kept dying (this is my daughters car). I called and they "squeezed" me in on short notice. Diagnosed a bad battery and replaced it. Very thankful for their empathy and getting me in. I don't have to worry about my daughter driving home from work.
Thanks #1 Cochran!