I come here only because it's close to where I work and I go there during my lunch break. I have had multiple incidents but haven't complained until a couple of weeks ago. I have asked for onion rings and received fries. I have asked for Coke and received diet, and even after asking the woman at the window if it was regular because the screen said diet she replied with "Yeah, it's regular" and it wasn't! I order clearly and slowly because I know how some fast food workers are and it STILL doesn't help. I went today using a coupon I received for complaining and they were so confused and once again, the women selected fries when I clearly said onion rings! The woman was so confused with my coupon that she didn't even hear me try to confirm that I ordered onion rings because the screen said fries. I told the woman that I asked for onion rings and she replied with "You want fries instead?" and I said "I ASKED for onion rings..." It's not like I changed my mind at the last second! It was overall a bad experience and the woman was pissed off when I left. How can you mess up EVERY SINGLE TIME?! This is why I stick to "No $15/hour for fast food workers". I'm sorry, but too many mistakes in a short amount of time!