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  • I would rank the Chandler location, and it's employees at 4 stars (-1 just for scheduling). The location is really nice, and everyone that I have dealt with there is very nice. I did see expected results - but please do your research before signing up so you don't have the wrong expectations. Scheduling can be tough. Try to schedule your appointments ahead of time and keep them, otherwise you may not get in for a few weeks. This particular location is wonderful! I would rank the customer service 0 stars. I have NEVER had a good experience calling the 1-800 number. From scheduling errors, to billing issues, and finally canceling my membership. Every time, something bad. Since I can't rate the location itself and the customer service # separately, I will go halfway and give them 2 stars. The pricing is great! My advice: try a groupon first, if you like it, and can afford to pay for a package up front, that's the way to go. Too many issues with their monthly billing, and customer service - if they made improvements in policies and customer service it would be an overall better place.
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