If I could leave less than one star, i would. I dont know who tge 4 star reviews are by. They must be relatives of the owners. This place was the worst place ever for my Mom. My Mom was the very first resident at Hacienda. At first we tried to give the place a break because they were all new. They were nice and seemed to really want to make the place a home like environment. Well as the months went on and the nurses came and went and the management yelled so much at the staff, we began to see they were not what the purported theirselves to be. I began complaining about issues happening. Just a couple of things was they gave my mom the wrong meds and didn't give her meds when they said they did. I knew this because i gaf the meficine bottle in my room so they couldn't have given her the meds they just claimed they gave! They did not bandage huge open wounds that got very infected. Several times I visited my Mom and there was blood all over the floor. But was dried so it had been there for a while . The staff knew nothing about it which means to me they hadn't even checked on her for hours. There is so much more. If anyone wants more info, you can email me at thegiftingstore@gmail.com. We left this place and moved Mom to The Pathways which I can give 5 stars!!!