Wow! what an experience with wow cable. I hope many people read this before going with Wow. Hope you dont have to pay your bill late, because even if you call in to make payment arrangements they say you have to wait until we cut your cable off then you can call and make arrangements, they charge you a reconnect fee for doing this. It doent make sense because this is what you were trying to avoid. This is a SCAM way of making money, most all providers allow you make payment arrangements to avoid disconnect. So, after 4yrs of increasing prices and less service I'm done.