I WANT to love this place. I work nearby and tried the order online/pickup route. I'm on an HCG diet ...so it was $14 for a Chinese food rice size box of veggies with an ounce of meat. You get used to over -paying on HCG. The HCG diet is full of disappointing lunch take out options - but hey - with this I could go the pick up route and specify no cheese, sauce on the side etc. The website makes you pay with a credit card but when I showed up for pick up, I was told I had to pay at the store. The food was ok. but I noticed 2 days later I was double charged. I tried to call and complain but while on hold for the manager I was hung up on. I gave them a 2nd chance today. I paid $20+ today for a $6 12 oz juice drink (I have a cold..am obviously also in the wrong business) and a $10 lunch entree minus cheese, nuts and olives. I picked up my order but they didn't have my juice..,,when I asked, they quickly found it in the fridge. I left, confident because my box had the name of my dish written on the side. Got back to work and it was completely wrong. It had cheese, it had black beans and essentially made me super sad I gave them a second chance and spent $14 on a box of spinach and shrimp where I picked around half of it off. Overall I'm just disappointed - wondering where my money went and had that sad, shitty monday where you opened up an entree box and see a bunch of stuff you can't eat. I have expectations - I waited tables a ton and my parents owned a restaurant. I just expect $20 food when I buy $20 food.