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  • Before I begin with my gripe....the food is delicious and this is why we USED to frequent them. This is a warning to all who want to use entertainment.com coupons to buy one meal and get one free. We have several entertainment books which gives us one online coupon per each purchased book. We printed one coupon and immediately went to location for lunch. Lady at counter called redemption phone # and told me it was not a valid coupon/#, meaning it had been redeemed. I showed her that it had just been printed and she insisted it was no good. I got coupon back and I called the phone # on coupon and I was told it was a valid coupon/#. I got back in line and told her such. She then said she would call again and put it on speaker. I told her "of course it won't be valid now, because I just called and redeemed it." And just like I said the recording said, "this is not a valid #". So bottom line is, either she really didn't call the redemption phone # originally and lied to me or she doesn't know how to redeem coupons and doesn't follow the prompts correctly to redeem the coupons or punches in the wrong coupon redemption #. We left and I used another coupon in Entertainment book and we went a couple of miles to Dysart Road and ate 2 for 1 at Greek Gyro Express where the food is just as great and you get free soups....chicken rice and lentil. We won't be back to Pita Kitchen, as I can't trust them anymore. I will miss the good food, but there are many other Greek/Mediterranean restaurants in our area that are just as good or better and they always honor our coupons. I now feel they are running a scam, now using the coupons as BAIT and hoping you will stay there even when you are told the coupon is not valid. We don't play that game with establishments that do business in a questionable manner.
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