Quite a disappointment, since the restaurant is nearby in our new neighborhood. Food was excruciatingly slow to arrive at lunch, despite there being only a few customers there. When my hamburger finally arrived, it was seriously undercooked. The waitress argued the point with me ("we say this is how they're cooked on the menu") when I asked for it to be recooked. I then had to wait another 10-15 minutes for the replacement meal, and nothing was taken off our bill. With many other promising dining options around here, I won't be returning to Zipp's.