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| - I'm not sure how this place got such a good rating, because I have to rate this place as the worst experience ever! First off, I called and made an appointment. The owner answered and said yes to the time for us to come in and never took down any information. That made me worry, but we went ahead and arrived on time. We then sit down in the chairs in the front, which are lined up to have your backs facing the aisle. You can basically hear everything that occurs at the checkout desk and get to watch television with a Chinese station on. We asked for a back room, but they said it was full. A lady had assisted us, so my husband thought he would have a woman at least for the massage. Two other girls sat down next to us and also asked for the back room. By then our feet were already soaking and the girls were told they could wait for the back. So, we arrive before them, but were never asked if we wanted to wait. My husband insisted we leave and look for another place, but I said let's give it a shot. His worry was that he would not get a female and of course, he did not.
They start our massages, both male and no lick of English. As I'm getting my head massaged, the guy's phone goes off and he starts talking on the phone in my ear. Meanwhile, people are walking up and down the aisles behind us, which makes me very uncomfortable. It makes me uncomfortable to be placed in a vulnerable situation to have people at the top of my head where I can't see them. I would say this is far from being Feng Shui! The girls next to us decide to wait in the massage chairs and not the front couch area, so I had to hear them talking the entire time. Finally about 30 minutes in, I tell the guy to stop. My husband and I can't relax; we're irritated, and want to leave. The owner comes over and says to stay and that we are 36 minutes into the massage. Basically telling us we passed the 30 minute mark for services and need to stay for 45 minutes. I'm like, "OK., whatever. Hurry and finish!"
We check out and the owner says that we can't get the Yelp discount because it was not 60-minutes, but he'll give us a discount anyways. Really? That is your response to the horrible service we just got? I would never, ever come back to this place. I understand it's not a formal massage parlor and have been to other foot spas, but hands down it was the worst experience. I'd give them zero stars if I had the option. I'm glad everyone else that rated this place enjoyed it...but we sure as heck did not! Be warned. Make sure you are clear when you make your appointment exactly what you want and hold them to it.
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