My husband and I were excited for a fun lunch at Osaka to try a new place, and they have very reasonably priced lunches. However, we showed up a few minutes before they opened and we waiting until after 11 and then went in. After standing there a few minutes with the sushi chef looking up a few times it never saying anything we still had not been greeted. Then, the hostess walked in late for work, didn't say anything and walked past us to get her name badge and answer the phone that had been ringing. She took a few phone calls with us still just standing there and then said "can I help you with something?" As if they were not open. We explained we were there for food and then eventually were seated. All while this was going on a manager or other employee walked in and sat down at a front desk never saying a word to us. Very poor service before we even sat down. Once being seated we sat there a while and we had a nice server and another couple that came in was sat next to us, and she commented on how it was interesting that they had to sit literally right next to us. There was prob one else, they could have sat at least one seat away. Then while we waited for the chef I noticed someone behind the curtain of the kitchen was cutting their nails!!! So gross! The food and experience with the chef was good, nothing spectacular though.