I have spent thousands of dollars pre ordering and purchasing various systems and games at this location. Literally thousands of dollars and the staff won't even smile at you let alone lift a finger to help you. The manager is the most miserable / grumpiest person I've ever met. Her sour face ruins every experience. Good luck buying any new video game there without a pre order! Also half the items on there shelf aren't actually in stock or for sale!? " oh you want to buy this headset? Actually we've been sold out of that for a year and a half...don't know why it's still on the shelf?".... Morons..I have finally had enough with terrible customer service and crossed the parking lot to Walmart where they have ample stock and no miserable employees. Avoid this nightmare at all costs.