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  • I rarely give lower than 3 stars, but I had an interesting experience at Rosemont. I've been wanting to check this place out since I heard about the adult capri sun concept, so my boodle and I went on Friday after work to give it a try. We grabbed a parking spot in their small, tiny lot out front. SCORE! We walked in where the hostess did not greet us. We said hello and asked if there were any tables outside. Her response was just, "No." So I stood there wondering if there was a wait, if we could get on a list, I thought maybe she would offer to seat us inside... nothing. So we told her we'd grab a seat at the bar. She looked around and we walked away. Very bizarre. We sat down at the bar. The space inside is really well decorated and very trendy. A bartender immediately greeted us and gave us menus. They were busy... pouches after pouches of beverages were flying out from behind the bar into the hands of thirsty customers. They have really cute, neon plastic curly straws. But this place is an environmental nightmare. I cannot imagine how much plastic they throw away daily. We ordered a boozy milkshake and the bacon cheese fries appetizer. Fries were hot, cheesy, and delicious. Milkshake was yummy and boozy. No complaints on food or drink. We did witness an interesting interaction between a customer and two of the bartenders. The customer ordered a milkshake and closed her tab. She had waiting about a minute or two for the shake, and then politely asked the bartender about it. The bartender said, "It takes about 10 minutes to make a milkshake, but it's okay." The customer indicated that if she had known it would take 10 minutes to make a milkshake, she would have ordered a different drink. They went back and forth, the bartender being a pretty rude. Within 30-45 seconds, the milkshake was ready and the customer was on her way. The bartenders then proceeded to talk badly about the customer and I could hear every word. It was a little off-putting. All this to say, I would like to go back to Rosemont. I think they were new and working out some kinks. I think the concept is cool, but I wish it was more environmentally friendly. I hope ongoing staff training and development will help them leave a more positive impression on patrons.
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