We came here last night a few minutes before closing. As someone in the industry I know how annoying and what a bummer it is when someone walks in right before closing... LOL
We have to say though we were thoroughly impressed with the level of service and just the overall attitude of the employees last night.
We had just finished dinner right around the corner and were craving something sweet. It was literally three minutes before this place was supposed to close. We were hesitant to walk in but we love cold stone so much.
As we walked in both girls behind the counter smiled and gave us a warm greeting. We ended up trying about 2 to 3 different flavors before finally deciding on one. One girl was sealing up the ice cream for tomorrow and still had a smile on her face as we continue to ask for sample after sample.
I ordered the banana sweet cream with walnuts and my friend ordered the cake batter with gram cracker crust and strawberries. We had specific ways how we wanted them folded and rolled and the young girl behind the counter was exceptionally patient with us.
She went ahead and put it in our cups and waffle cones asked politely if there is anything else, the entire time never breaking your smile, and we gladly said no. She rang us up at the register and we took them a couple of dollars for the perfect attitude and customer service.
Sadly we didn't catch any names but there was two young girls working there on a Monday night so I'm sure it's not too hard to figure out who it was. Great job at A+ on the customer service.