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  • Hostile shopping environment and way over priced. I had always been curious about Bop and finally decided to stop in last weekend while I was walking down state street. BIG MISTAKE. From the minute I walked in I was treated like a criminal. They have a police officer stationed at the front door and I got dirty stares from the three sales women as if to say, "What are you doing here?" (Side note: my friend and I were the only two shoppers in the store so I'm not sure why they needed four people working a.k.a. sitting there vacantly... seems like a bad business model.) I noticed they had a good selection of J Brand and Rag & Bone denim and I've been in the market for new jeans so I picked out a few pairs and headed to the dressing room. In my experience at other boutique shops, an attendant will introduce themselves, set you up in a dressing room, ask if you need help, etc. Not at Bop. I ended up showing myself to a dressing room. About 30 seconds later, one of the sales women had appeared and asked through the curtain "If I could please put my purse outside of the dressing room." Mind you, my purse was a small cross body that can barely fit a phone and wallet let alone fit a pair of jeans in it. Like I said... they treat you like a criminal. I complied and dropped my bag outside my room. I tried on each pair and showed my friend how they fit and not once was I offered help to find another size or color. The woman literally just sat there and didn't even try to hide the fact that she was watching me for shoplifting. Even though I found a pair of great J Brand jeans I liked for $190, I decided I did not want to give revenue to a business that treated me so poorly. I ended up finding the exact same pair of jeans on Nordstrom.com for $60 less. My advice to Bop: If you're expecting shoppers to spend $100+ on clothing, you should offer good customer service.
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