We set an appointment a week in advance with Joe or Joey the manager. He was very aggravated we arrived 1/2 hour early even though there was only one car in the bay. He was rude and combative. I asked him for prices for other services to my truck and he quoted me twice what other companies charge. I never did have him provide any services, just asked to get the truck out of the bay and will patronize another tire store. Take your chances with Joe if you want, maybe he will be in a good mood when you arrive. We had a Friday afternoon appt., perhaps he just wanted to shoo us away and hit the beers early.