I usually post on my husband's yelp account because we go to the same places and experience the same things. This, however, prompted me to create my own.
If you would have asked me 2 months ago, I would have given a five star all the way. The office staff was friendly, the doctor was pleasant, everything was great.
The problem now is this...
This ENT only imports an audiologist offering audiology services every other Friday. This Friday was one of those days. I scheduled an appointment weeks ago to get the testing I need done this Friday. I have small children, I am a full time student, my husband and I both work... scheduling is difficult.
I got a voicemail this morning that stated that because Dr. Khavkin is going out of town, my appointment was canceled and rescheduled for June 13th. That is less than 72 hours before my appointment that it was canceled and rescheduled to a time where I already have another appointment for something else.
This means that because the doctor is going out of town, the scheduled appointment I have been waiting weeks to have is now pushed back at least another month. Who knows? By the time we get to it and I have rescheduled my entire life around having this new appointment at the end of June... she might be going out of town again!