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  • Normally I don't have an issue with this Starbucks. I buy drinks from this place because its right across from George Brown College. I may have to walk all the way to King street for my drink now if I don't see any positive outcomes soon. I was served by a "barista" named Ashley. I was ok when she said Hi and helped me load 5.00 on my Starbucks Card. I felt truly ignored upon when they spoke to a customer behind me and didn't give a damn because I just wanted my drink. So I let the customer and Ashley, plus some other male employee talk as I opened my MacBook and sat down on a corner to use their internet. I was waiting for a while (probably 10 minutes) and didn't care. But I had to remind Ashley that she had forgotten about my drink. By the time she made my drink she apologized about the delay but gave me attitude. I disliked her behaviour and I was ok with the apology I just found her a bit snotty and unfriendly. She also asked me "are you waiting for a drink?" in this really terrible "I don't really care" attitude. Why would you be working at a Starbucks if you didn't care? Oh and Kyle is friendly. I actually like the store manager there so its a pity. He's nice enough to pay attention to me as a customer. He'll make a conversation even though I am not very talkative to most of the employees when I walk in there. Well its off to Second Cup for my London Fog then whenever and if ever I'm in a rush. I may come back if they decide to change Ashley to another location or lecture her a bit about giving customers attitude. I didn't do anything to her and I don't even want to talk to the employees in the store. I just want my drink and I don't even care if its like but ten minutes and then you're asking me "are you waiting for a drink?" Seriously?! Oh yeah and there was Mary the nursing student who worked at this Starbucks before! I loved her though. She always remembered my drink. I used to order a Cinnamon Dolce Latte or Earl Grey Tea Latte ALL THE TIME. Hopefully employees at Starbucks are reading this :) I loved her because she never forgot my drink and always gave me a warm smile. There was another nursing student from GBC as well and he doesn't work there anymore but I think his name was John or something with a J and he was really great as well! I just have a problem with that ONE employee and it destroyed my love for the place. I miss the old employees. Hire them back please! :)
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