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  • My home warranty company sent these folks out. It's was very obvious that I had a slab leak and my house was sitting on a lake. On a Tuesday they sent a tech who didn't have leak detection equipment..saw that it was probably hot water but couldn't turn water off from water heater because valve was broken and only the owner George could do actual leak detection. Wednesday George arrives, in 5 minutes finds leak 36" underground , assumes it's hot water leak only but can't tell because valve to shut off hot water is broken..and he doesn't have a valve on the truck and doesn't know when they could get a tech out with a valve to at least turn off hot water until they got me " on the schedule". Kind of arrogant and NO sense of urgency for him despite the fact that I had to turn off all the water coming In to my house since the leak was getting worse. Thanks but no thanks..had a friend come over and in 5 minutes put a new valve on..and it was a cold water issue too! I immediately changed companies to Larsons Family Plumbing ( they also work with my warranty co) and they had the leak fixed, pipes re routed and I was back in business in less than 24 hours.
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