Was told that we could have late checkout at 1 pm and put "do not disturb" light on. Left the room and received multiple calls at 12 stating that they had entered our room and why was our stuff still there. I explained that we had late check out and they said ok. At 12:55 we were getting our luggage ready to go and someone rang the doorbell and again asked us why we weren't out, I explained to him that we were given permission to be out by 1, he said ok. Room condition: broken sharp tile as soon as you walk in, carpets, walls etc - not overly clean.