Called in a few weeks in advance to schedule our wedding for an on the spot ceremony on the strip. I paid the package fee and was told everything was set for the date and time selected. Two days prior to the wedding I learned the strip would be closed beginning at the time of our wedding. I called the company to make sure we would still be able to get married on the strip. The owner told me she was unsure if we would be able to get married and advised me to change the date. We already had hotels, travel schedules and appointments scheduled and it would not be an option. Then she told me it was not the company's fault as they have no way of knowing schedules for events on the strip. I was able to search this information online and a company performing ceremonies on the strip should be aware of events that may conflict with dates and times. I was told I would have to get over it and it would not be a big deal as the roads are frequently closed and we would be at the location already. After arguing back and forth I finally gave up and decided to move forward with the wedding.
On the day of the wedding they were an hour late. Some of the guests had to leave and the event on the strip had started. They told me it was not their fault that they were so late because they were unaware that the roads would be closed. I called and let them know of this and was able to make it to the location on time with no problems. When I complained I was laughed at and told it was not a big deal and there was nothing they could do about it. I was then hung up on.
DO NOT USE THIS COMPANY! They are very unprofessional and unorganized. They have poor customer service and do nothing to fix their mistakes. I would never go back and encourage everyone to do the same. Very bad business.