There are a couple key benefits of using Silvercar. They pick you up and you're ready to go, the tax and fees and gas and promo codes make it a reasonable cost, the car is clean. A big reason for me is the level of customer service I get from Felicia, she is savvy with understanding what the customer needs and how to treat the customer. I started renting with Silvercar since October 2017 and have had around 20 days of rentals and when Felicia is around, it makes it that much easier, better, convenient! Keep up the good work!