BLOWN AWAY.... This eye doctor CARES ABOUT HIS PATIENTS like they are loved ones! I took my son to Dr. Woolf regarding orbital implant issues (he has a prosthetic eye). My son is 16 yoa. Dr. Woolf talked to HIM, asked HIM all the Qs (knowing of course that I was listening too and would fill in any blanks).
He stated that the logical and right initial approach was to try the least costly, least invasive method of solution, versus ordering expensive tests right from the start. I was swooning right there - how refreshing.
Unfortunately, our initial efforts didn't solve the problem. We then played phone tag for a few days regarding setting up an MRI. Each call was from Dr. Woolf personally. After a few days of missing each other, he left me his PERSONAL CELL PHONE # to call if I had any questions beyond the voice mail info he was leaving.
I know it's truly rare and impressive to have a call back from a doctor themselves... I didn't know ANY docs in the USA ever gave out their cell # anymore...... WOW.
Every employee in the office is a "real" person too, very NICE people working there. They also have a retail optical shop for glasses and contacts - consider giving them your biz instead of the giants.
They deserve a huge flood of business!!!!!!!