This place is no longer in the Ross Park Mall. It is now on McKnight Road.
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I am fairly experienced with having my eyebrows threaded because threading seems to be better for my sensitive skin than waxing. I went to this location for the first time on a Saturday and there was no wait. The woman who helped me did a decent job - decent, not perfect. Many hairs were left behind and I needed to follow-up with tweezers when I got home. I would go back in a pinch but not for regular maintenance.