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| - After going to a great show downtown, we were looking for somewhere to go to have a couple of beers and some food. A friend suggested Angels Trumpet Ale House.
We arrived about 9:30pm on a Saturday night, fully expecting a crowd. We were relieved to see there were many open tables and our party of 7 was sat right away. Great! We're off to a good start! After studying the menu and deciding what we wanted (we were starving and thirsty), we patiently waited for a server to come and greet us. 10 minutes went by. No server. 15 minutes. No server. 20 minutes. No server.
While I would usually be understanding if it was busy (I used to be a server myself, so I have a high patience level), MULTIPLE servers were walking past our table looking like they had absolutely nothing to do. One male server was actually strolling around whistling with not a care in the world. We were absolutely in shock at the lack of acknowledgement we received by anyone other than the hostess. After waiting 25 minutes and still not being approached we all got up and left. On the way out, the hostess said cheerfully, "Thanks for coming in! Have a great night!". Sure, we probably would have had a great night if we actually would have been served.
It takes a LOT for me to complain about service. As I said before, I have been a server, and I know how stressful it can be...when it is BUSY. This place was NOT busy and had plenty of servers. We ended up leaving frustrated and hungry.
We will not be giving this place a second chance, nor can I recommend it to others after the experience we had.
Horrible service. Absolutely horrible.
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