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  • I'm so ticked off at Guardian, sadly enough. We purchased a home in Austin Tx in March 2012 and since it was wired for alarm services, I signed up. Perfect, right? Well, my husband lost his job in June 2012, couldn't find work anywhere, so we had to make a hard choice to move back home (a few states over) last Aug. At our present address I didn't have any alarm system set up. After calling Guardian and asking if I could cancel the services, they said, "No". Then they said they'd give me a relocation package for a wireless system including 3 doors, 1 motion sensor and 1 keypad for $198. This doesn't even cover the downstairs area of my house. Here I'm trying to lessen my expenses (still haven't paid off the moving expenses) and Guardian just wants to add to them. Basically, I've been paying $43.25/month for NOTHING since August. I've talked to them numerous times begging them to cancel because of our hardship situation. Nothin' going. My contract isn't up till March 2015. That means they'll auto-withdraw $43.25 from my account till that time no matter what. Seriously? Contracts can be broken. Would it really hurt them to save their 'good name' and help us out? Make us happy? Not sure what I'm going to do . . . BBB? Now, even when I HAVE the money to get another alarm (which I don't even want to) I wouldn't use Guardian!
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