my first experience here at polished was excellent! walking in you cant help but notice the modern decor and feel the energy that this is not your average nail salon! The receptionists were helpful in assisting me and my friends choose from all the new gel colored options (which is well worth it!) i had the pleasure of meeting the owner kim who also was my nail tech for the day! All there is to say is wow! from the start she was upmost friendly and not afraid to show the boss in her yet still maintain a professional attitude with a great sense of humor. she made my frst experence super enjoyable and excited for my next visit!