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  • I was going to wait to see if I received my deposit back until I posted something. So by the lower rating you can tell I got a bill instead of a return. My stay at Villas at South Mountain was an experience I don't care to redo. I moved in and the toilet was loose and I reported it immediately and the service guy who barely spoke English showed and told me he had to order parts. I had to use the wobbly toilet for 3 months until I went to the office and complained. I also complained about the washer and they just used parts off of another broken washer to kinda make it work. (Not the same model) So since the dials didn't match up the service guy took a marker and drew where there were supposed to be. I complained and finally after waiting and spending an excessive amount on my electric bill, I finally got a new washer and dryer. The reason behind my high electric bill was because it would take 2 hours to dry a normal sized load. The walls are paper thin so makes sure you are friends with your neighbors cause you will hear their business. Parking especially sucks when your neighbors drive a big Tahoe and have 5 kids living with them. I received more door dings in that apartment then I ever have in my life. When I confronted the neighbor about it, he threatened my life and threatened that he would break into my home to jump me if I ever complained about it. I reported him to the office and I still don't think anything was ever done about it. I just bit my tongue and finished out my contract. I wasn't even living in my apartment the last 3 months. I was staying at my girlfriends house. To top it off when I moved out, the apartment was in better shape then when I moved in and I received a bill instead of my deposit back. They charged me pest control, which in my mind should be covered by the complex. I was charged to clean the carpets in which I was told in the beginning that they are going to remodel after I move out. So I shouldn't be charged for cleaning a rather clean carpet that they are going to tear out and replace anyway. So basically if you care to check this place out, shop around and spend the little extra money.
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