If I could put no stars, I would! I have stayed at many Residence Inns, so I'm familiar with the set-up & the amenities. At this over-priced location, the housekeeper entered our room even though we had the "No Service" & "Pet Inside" magnet signs on the door. I had valuables in plain view, although nothing was taken. BUT how easy is it to take a pic of credit cards, etc? She also took 10 empty plastic bottles off the counter to recycle herself, I'm sure! Mgr wouldn't give up the name, but only said she was not new & " this has never happened before." Perhaps there was an ability to read issue? All I know is, if I was a housekeeper & there was a room that didn't want service, I would gladly pass it up!