Blake was a pleasure to deal with. We met him at a Home and Garden show and his friendliness and professionalism drew us in. We had Norman shutters with the invisible rods and some cell shades installed (by Charlie and Dylan) in July and absolutely love them! They fit well, color is perfect and the quality is awesome. We had one small issue which was resolved immediately. Communication from start to finish was great. Do yourself a favor and choose this company!