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  • Although Mrs. Pott's Tea Party had an amazing location and great party material, The Owner, If I remember her name correctly Chara or Charla, was extremely rude. Not only was she rude to all the parents, but to my daughter and her party guests. Also, One of the workers there is a neighbor and she was telling me the two years she had been working there, Charla or Chara has treated her and the other workers with disrespect and she has not payed them fairly. First, I got to the party a little early (20 minutes) and because of this, the owner was being rude to me as If I were intruding on her. She then made my daughter and I wait outside. It was extremely hot and she did not offer us anything to make our stay more comfortable. After this, my daughter told me she was being mean to her when she was getting her dressed up to be presented to the rest of her party guests. My daughter never complains about anything and this to me, broke my heart. My daughter explained that she was rushing her to do everything and yelling at her to hurry up. She also said that when the owner was doing her hair, she was pulling it very hard even after she said "OW!". I was also talking to the other mothers after the party and they said their daughters said the same things. My daughter did not tell me about this until after the party. If I had known earlier, I would have not paid, especially with how expensive everything was.The owner was absolutely rude to all the guests the entire time. She definitely does NOT have a way with kids. The business could be so wonderful with all the Disney princesses and decorations. However, The owner's rude attitude and manner have really disappointed me. Also, Chara or Charla is clearly under-paying the poor employees. It is enough that they have to deal with her awful attitude, and it is unfair that they are getting "ripped off" from pay. My neighbor was telling me they get paid 8 dollars an hour. However, they have 30 minutes before for and 30 minutes after work to set up for the next parties which is a lot of work. They DO NOT get paid for this extra hour of work. These girls need the money so of course they are going to work very hard for it, even if they do not get paid appropriately. Also, the tips paid by the mothers are supposed to go to the WORKERS. On MANY occasions, the owner has kept the tips for herself and has not given it to the workers. Those poor girls have excellent work ethic and amazing personalities. My daughter's guests absolutely loved them! It is so sad that they had to deal with this horrible lady this whole time. All in all, I am so disappointed and heart broken that my daughter had to spend her party like this. It could have gone amazing but clearly, this owner is in the wrong business.
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