We've been to this location a few times and have always have great service. Today we went looking for a volleyball net. Unfortunately, they'd just run out, but they got on the phone and located one for us at another nearby location. We were given the address and told they'd have one ready for us.
To me, that's what great customer service is all about. At so many other places we would have been told they were out of whatever we wanted and that we should try another store. The fact that they found one for us (and without us even having to ask) shows that they cared about our time and business.