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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • My trip to hookah masters was by far the worst experience I've ever had at a hookah lounge. I don't know where to begin. I'll start with one of the most important aspects of a business, the customer service, which was basically non-existent, minutes after we recieved our hookahs, the tobacco in one started to get burnt, we all smoke our fair share of hookah so we know what we were talking about, so we started to complain about it, so the employee tried a couple troubleshoots, but was not able to get rid of the burnt flavor, then a female from another table approached ours who claimed to work there, and basically argued with us and was extremely rude. We stopped smoking that hookah and when we went to pay they still charged us for it without doing anything to try to accomadate us. Besides the "customer service" the music they played was not the right type for a lounge and brought our mood down. The only thing they have going for them is that their wings were delicious which is why I gave them two stars, but I highly recommend going to another lounge, there are many other good ones in the area!
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