Saturday night. Kids with us. Was told a 10 minute wait that turned into 20. Was seated in back half next to 5 tables that were used to hold dirty plates. Poor timing of food service. They forgot my son's "bottomless" order of fries...bottomless my a$&! Then we were told to use the wireless ziosk to order a beer but the server was able to bring my Diet Coke refill?!? Bad experience, Red Robin! Get it together!