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  • Order placed 1.5 weeks ago, called on Friday to check status and was told they were probably shipping Saturday. Then I got a voicemail yesterday saying they needed to talk to me about insurance and doctor. All that information had already been entered in my account when I placed the order. Now I have a 7 weeks old baby with no ostomy supplies and no sense of when the stuff is arriving. This is ridiculous. I cancelled my order and I will be informing my hospital and doctors about the poor customer service and sense of urgency Edgepark has.
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