I noticed a leak on a Friday afternoon, so I called my "regular plumber" and got voicemail. He called back and was grumpy, informing me he was out of town and didn't refer out. The leak stopped and I figured I was safe. Leaked again twice on Saturday, so I checked the local neighborhood group for referrals. Platinum Services seemed to be the favorite. I texted Andrew and he texted back quickly. We determined it was not an emergency and scheduled for Monday between 11 and noon. Andrew showed up at 11:20, quickly assessed the issue and gave me a quote for the repair. I asked for his recommendation....repair or replace. He gave me options and I chose replace. He had it done quickly and efficiently. Andrew is pleasant, professional, fair and for ne, my NEW "regular plumber." I highly recommend his services.