I am a fan. I recently went there this week for my first gel mani. I parked (found a spot, thankfully) and went in. Usually ever other nail place I have ever been in, I have gotten some sort of acknowledgment.
However, it was so awkward that no one said anything I ended up walking over the the manicurist and stated, "this is my first time here, do I need to check in or?" and she asked what I wanted and then proceeded for me to pick my color.
Other than that, for $25 you get a gel color. for $10 more you get the mani and a very weird 45 second back massage from your manicurist with her hands on your back, while sitting in the same seat. Kinda different.
Not bad, just didnt really feel like my business was really wanted as I was never acknowledged. :)