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http://www.openvoc.eu/poi#funnyReviews
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  • Horrible customer service experience!! Why I even bothered to go here is beyond me.. My wife asked me to get some gift cards and my dad mentioned that he would give me a yearly membership as a present. I made the mistake of not listening to that little voice in my head screaming "DON'T!!!!". I got the gift cards and asked for the membership and then realized that they hadn't given me the membership. So I go in the next day and asked someone in customer service if I could get the membership and then have them apply the discount to the previous purchases and some new purchases and their response was "Of course.. Talk to Scott, our head cashier, and he will gladly take care of this". I go to Scott and he tells me "I've never done that, we would never do that and whoever told you that was obviously wrong" Needless to say, I did not make any new purchases and I will promptly return any of the previous purchases and give my hard-earned money to someone who deserves it. Bottom line.. Overpriced lousy customer service is not for me. In this day and age they should know better than that and you should use your buying power to show them. Stay away..
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