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| - Sadly not good, having been to PH in Orlando and loving the LA Lasagna I was craving it so I headed to PH at Caesars Palace. First off I made a reservation just in case it was busy and being a party of 1 and a non drinker I truly despise always being told if I want to be at the bar, as if I'm wasting a table or un worthy of having a table to myself. Any ways I arrived to a restaurant and mentioned I had a reservation and of course first thing I'm asked is do you want to sit at the bar. Now I admit this is no reason to gripe so I just laughed at the irony as I was sat at a table that I requested. No big deal I was hungry and the LA lasagna was calling. I sat down and first thing I was was a picture of delicious buffalo wings twice cooked it claimed, when they arrived they were plump and juicy looking, as I bit into them they were rubbery and had a bad after taste, and I couldn't quite put my fingers on it but they were just odd, not crispy on the out side and and rubbery on the inside and water seeping out of them, that's when I noticed the yellowish rubber skin that only wings that are boiled get, yes these wings were boiled, who boils wings, this explained the nasty water after taste when I asked the waiter how they were cooked he said I believe they are boiled, with out me even saying a word, the chef later came out and claimed they were baked then deep fried but yet they were out in a jiffy and if they were deep fried why no crisp outside that even a few seconds in the fryer makes, the oven does not make they watery, yes not juicy, not fryer grease water! I ate them as I was starving and then the waiter asked if I wanted him to remove it off the bill and I said no I ate it and I'll pay for it but why would you do this to guest, no wonder the restaurants empty. If you are a noble restaurant don't ask guest if you want the item taken off just comp it and save your reputation. Also I will point out both the waiter and chef talked to me at the table and the restaurant manager just walked by with out once wanting to know what was going on, take pride in your restaurant and try to solve the issue if you see a guest is upset but she chose to not even acknowledge anyone in the restaurant even though there were only four tables with guest. Sadly my LA lasagna was a disaster in itself, the shells were 1/4 full with little to no meat and sauce and the shell was tough, far cry from the crisp full shells of Orlando PH, where everything was spot on, that location was truly busy in Disney Springs but both the servers, chefs, and hotel managers took pride in their job, the food was great and the manager which greeted us and server were very attentive.
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