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http://www.openvoc.eu/poi#funnyReviews
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  • I went here today for lunch for my first time with a friend and being a vegetarian enthusiast I was very disappointed . Getting to this place was a huge hassle but what's worst was the service .. I ordered a Philly cheese steak sandwich with mushrooms and onions with a fry . When the food arrived I had my sandwich without the mushrooms or veganaise as I requested when I went in to The store I informed a person that did not take my order of the mishap She rudely stated we charge extra for what was missing on my sandwich but the person that originally took my order admitted to the mistake the lady was so rude and unfriendly that I didn't even want the meal she killed my appetite and I returned the food the lady gave me a refund and coldly told the nice person that originally had taken my order to throw my food away. So basically they lost what would have been a loyal Customer over rude service and refunded 10 bucks instead of correcting a mistake that cost 1.00 I hope the owner of this place discusses the importance of customer service with the rude lady that spoke with me if they don't they won't be in business long not to mention the location is hard to find all I can say is best of luck to this business I spent my money elsewhere..
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