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  • I would give them one star but at least I got my free facial mask. The face shop was promoting a free mask, and I was super excited for this generous gift. When I went into the shop, two girls were at the cashier, I think one of them was being trained. I stood in front of them and they ignored me so I had to get their attention. After showing them the freebie, the trainer told ME WITH Attitude that I would lose the discount of 15% for the purchase. I could do without that especially with this service. She didn't try to make conversation, had a gloomy face, didn't ask if I tried to browse the rest of the store, needed a bag, or wanted samples. Let's just say this store will probably close down soon. Just go to another location these ladies need to be retrained on the basics of customer service.
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