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| - I usually don't write reviews because I don't want to be one of those people who sound too angry or hide behind the comfort of my computer to whine about a bad experience. But when I do write a review, it's definitely a good one and I want to share with others what a wonderful nail salon Emporium is.
I used to go to another nail salon on Robindale and Rainbow and loved it until the receptionist started to annoy me, then rude to me, and I finally fed up and looked on yelp for a new nail salon. That's when I found Emporium with a 5-star review and only 10-15 mins from my house.
My first visit, I wanted just a regular mani-pedi to try it out. Toby was the one who answered the phone and he set me up with Kim. Even though it was a Saturday afternoon, I was able to get an appointment within an hour after I have called. I was greeted right away and Toby and the other manager wanted to learn and remember my name, they often repeated it throughout my visit and very friendly. I picked my color, from a wide selection of nail polishes available, and was seated at the pedi chair. The chair was AMA-ZING! It's got a full body massage- by full body, I mean, including on your bum! The pedi bowl is nice and clean - it looks like a glass bowl with unicorn tears amber color tone running through it. I saw the tools come out of a seal bag and a germ-phobe like me, that's important.
Despite it was a Saturday afternoon and they were BUSY- people were waiting! But, that didn't mean Kim rushed through to get me out of there or to move on to the next customer. Instead, she did her magic - foot and leg massage, hot towel, scrub, and polist, then repeat for the hands. I was impressed.
When I was paying, the manager thank me and repeated my name and hope I return again. The next time, I brought my mom and my cousin back and both of them love the pedi chairs. I got gel manicure and it looked really nice. But then I went to the midwest and who knows why, the gel polish peeled after 6 days so I called to get a set of pink and whites and get it over with. I never said the gel peeled or anything, I was there to get a new set and to pay for them. But, when I got there, Toby and the other manager lady who did my gel, saw that the gel polish had all peeled off, sat me down at Toby's station, and Toby went to work right away. And OMG, a wonderful set of pink and whites appeared on my nails. When I went to pay, Toby just said "you are all set" and I was shocked. I seriously didn't know what to say or do other than thank you and to leave a tip which Toby refused several times so I just left it at the counter for him.
Let me wrap this review up by simply saying this salon is hands down the best one I have been to in town - service, skills, and cleanliness. I have lived in Vegas for 17 years and California on and off for 7 years, I have been to enough nail salons to say that this one is simply the best. If you are looking "home" salon so-to-speak, this place is it!
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