The food is good (especially the crispy salads and garlic knots) and the portion sizes are large.. However, the service on a Sunday afternoon (2:30) was poor. There was no wait staff to take orders at the tables. The large guy behind the counter was rude.There was 6 of us and overall the food was good and authentic(NY). The only regret was that I ordered the eggplant parmigiana.It was soggy.