I wish I would have read the reviews about Gecko Wraps prior to getting my work done. I had my store front done and they did not inform me of the laws concerning store front prior to providing the service, even though I asked since this was my first time and such an investment I wanted to make sure that I wasn't making a costly mistake!
Well surprise, there are regulations for the amount of the store front you can cover and since I was not informed I am now forced to take it down. $3,500+ down the drain! For a small start up this is something I can not afford. I called asking to get help taking it down and possible getting a discount to redo the window. (not asking for a freebee just help).
I was not called back, When I finally did reach Nicole the office manager I had to ask her why she was being so hostile (this was prior to asking for a rebate). EXTERMELY RUDE, EXTERMELY UNPROFESSIONAL. I was hung up on and finally wrote the owner on record and have not been responded too and really do not expect it.
I try to be a reasonable consumer but as someone who is in the customer service industry this behavior is not acceptable and EVERYBODY NEEDS TO BE WARNED TO RUN NOT WALK AWAY FROM A COMPANY THAT UNPROFESSIOANL.
YOU HAVE BEEN WARNED! Tammy