I don't think the management of this place will ever read this but I feel it's necessary to write this review nonetheless.
First off the food was excellent. My burger was thick, and juicy and up to par with what I would expect from a fast food joint. My wife's salad was mediocre due to what appeared to be older wilted lettuce. Again not a big deal considering it was around midnight. The part that really got to me is that this was the second time in two hours that I had visited and the line was long and slow. So much for fast food.
I had to drive away the first time I visited since the only movement in the line of nine visible cars was at the rate of one car in ten minutes. I was car number nine so imagine yourself in my position. When I came back two hours later I was car number three and got my order 26 minutes after I got in line. That's almost nine minutes per car. I don't know about you but to me this is unacceptable. I didn't want to return home empty handed an hungry so I braved the wait.
I'm not, nor have I ever been a restaurant manager but I would think that adding a little more help than just one cook and one cashier would probably increase productivity and efficiency of the orders.
In closing I honestly feel that this particular establishments manager/owner/proprietor knows that nothing needs to be changed. If we want their food bad enough we'll either wait, or go down the street to someone else. Either way he's still getting paid and Dave Thomas isn't around to say anything about it.